A team ready to respond, any time
In an emergency, you speak directly with a member of our team who quickly gets the right resources in place to restore your systems.
Expertise that makes a difference in an emergency
Our technicians know refrigeration systems and their components inside out. That expertise helps them diagnose problems accurately, prioritize the work and get your systems running again as quickly as possible.
Direct access to our team
One number connects you to our emergency service for prompt technical assistance.
Expertise across disciplines
Our technicians understand refrigeration, ventilation and controls, helping them identify the causes of failures and respond effectively.
Response based on urgency
We assess the impact of failures on your equipment, safety and business continuity to determine which work needs to happen first.
Knowledge of your systems
Our maintenance agreements and service records help us pinpoint problems and prepare the work needed.
Follow-up after every service call
We document the causes of failures and recommend ways to address the underlying problems and reduce the risk of recurrence.
Complete support, from diagnosis to resolution
Our team assesses the situation, identifies the source of the problem and restores your systems. We also follow up after the work and recommend measures to help prevent further failures.
Answer
Calls answered day and night, prioritized by their actual impact on products, safety and critical comfort needs.
Dispatch
A technician is sent to diagnose and repair the problem, with the site's service history when we've worked there before.
Protect
Temporary measures to keep your operations running when a full repair can't be completed immediately.
Explain
After the service call, we document the work and recommend ways to reduce the risk of failure and keep your systems reliable over the long term.
Food retail and grocery stores
→Food processing and industrial
→Institutional and municipal
→Arenas and ice rinks
→Special projects
→
Centralized systems, refrigerated display cases, cold rooms and alarms. We plan our work to protect your products and minimize disruption to sales.
Learn more
Nearly 70 years of emergency response
Three generations of refrigeration experience and technical teams ready to respond quickly, even in the most complex situations.
Grocery stores, processing plants, arenas and institutional buildings: we understand each environment's constraints before we arrive. And we remain available after the work is done.
Let's talk about your next project.
Need a quote, an upgrade, a maintenance agreement or emergency service? Tell us what you need. Our team will review your request and recommend the next steps.